All browsers are crashing trying to use the Xerox 6010N

[scottyj96]

Using Firefox, Edge, Chrome & Opera (exception the old Internet explorer) all browsers crash. Any help is appreciated.

[dfrumin]

Thanks!

Windows 10 doesn't have the "Spooling at Host" so that didn't do it.

But, interestingly, I downloaded 32bit chrome which also upgraded chrome and that fixed it. I don't know if it's the new chrome code or the 32bit-ness. But one or the other fixed it so I'm happy. :-)

thanks again!

[rdaniels2 · Accepted solution]

Dfrumin,

I don't know if this will help or not. If you have the 64bit version of Chrome installed, try installing the 32bit version.

Or try this;

Try this and see if it helps: This might change depending on the version of WIndows or Operating system you are using.

Click the Windows Button

Click Settings

Click Devices

Select the Printer that's giving you issues

Click The Manage Button

Click Printer Properties

Go to Device Settings Tab

Change "Spooling at Host:" from "Auto" to "Enabled"

Click Apply, then OK

[dfrumin]

Hi there,

I have a Phaser 6010/N, still working great, toner is reasonable, etc.

Problem is, when I try to print from Chrome it crashes the browser. I can print from Acrobat, Word, Edge, Notepad, etc. But something is off with Chrome.

I've upgraded to the latest driver and firmware. I tried changing all the standard settings (bidi support, advanced features, lpr byte counting). I think I covered the bases but it still crashes.

Help?

thanks all,

d