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Community Manager
Community Manager

Re: Client connects to printer even when printing via printserver

Hello Andreas_Moroder, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Software Specialist for more assistance. Please call 1-800-821-2797.

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Client connects to printer even when printing via printserver

Product Name: VersaLink B7025/B7030/B7035
Operating System: Other – specify OS in post


we have a dozen Versalink B7030. We are securing our Network implementing firewall rules. Today we discovered a stange thing and I woul like to know if this is a misconfiguration or the standard behaviour.

We print always through a printserver, nonetheless, when the user opens the printer configuration dialog, the client ( Citrix session on windows 2019 server ) tries to connect the printer directly via SNMP, http or https.

Is this the standard behaviour? If so, why does the request not pass through the printserver?



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