Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎08-08-2023 12:07 PM

Re: Client connects to printer even when printing via printserver

Hello Andreas_Moroder, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Software Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply
Andreas_Moroder
New Member
New Member
‎08-03-2023 09:29 AM

Client connects to printer even when printing via printserver

Product Name: VersaLink B7025/B7030/B7035
Operating System: Other – specify OS in post

Hello,

we have a dozen Versalink B7030. We are securing our Network implementing firewall rules. Today we discovered a stange thing and I woul like to know if this is a misconfiguration or the standard behaviour.

We print always through a printserver, nonetheless, when the user opens the printer configuration dialog, the client ( Citrix session on windows 2019 server ) tries to connect the printer directly via SNMP, http or https.

Is this the standard behaviour? If so, why does the request not pass through the printserver?

Greetings

Andreas

0 Kudos
Reply