Color 550 Printing Photos

[cdavis]

Hello All,

We use the Color 550 and are having trouble printing photos. Most of the photos we print are printed with ease randomly at the bottom of every few pages a photo will have a large smear across the diagnonal lengrh of the photo.

The machine has not given us any problem messages and has not pointed out any issues with machine parts. We also had a technician come in last week and he said our machine had no issues. Has anyone else experienced smeared photos when printing?

[CherylO-Xerox]

Hi cdavis,

Thank you for using the Support Forum. Please take a look at the solutions for toner rubbing off and the spots and marks solutions.  See if any of those solutions will help.  Please make sure that your paper and printer are not in humid conditions, that could effect the the ability of the ink to adhere to the paper.  If the problem continues please consider contacting your support centre for further assistance.

[fiery]

Can you show us an example?