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Valued Advisor
Valued Advisor

Re: Color Cube 8570

HI, Larry!


91,720 means that the Motor did not stall while moving from Print to Park.


What engineers usually do first is :

• Reboot the printer and verify the error persists.
• Check that the Process Drive gear train is properly homed.
• Check for obstructions or ink spills around the Printhead.


If you're not sure about this, I do suggest getting an engineer on site.


Best Regards


Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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Color Cube 8570

Product Name: Other - specify product in post

My printer shows an error code of 91.720.00:41956   What does this mean and how do I correct it?

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