cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Color Cube 8570

My printer shows an error code of 91.720.00:41956   What does this mean and how do I correct it?

0 Kudos
1 Reply
Highlighted
Valued Advisor
Valued Advisor

Re: Color Cube 8570

HI, Larry!

 

91,720 means that the Motor did not stall while moving from Print to Park.

 

What engineers usually do first is :

• Reboot the printer and verify the error persists.
• Check that the Process Drive gear train is properly homed.
• Check for obstructions or ink spills around the Printhead.

 

If you're not sure about this, I do suggest getting an engineer on site.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

0 Kudos