Color Print is Faded on both Vertical sides and Middle

[john.kroot@gmail.com]

Below is how this brand new printer is printing.  The colors are fade, the paper feels like the drum did not finish it and the back has streaks as well.  I have reseated all the drums, checked the toner cartridges, tried the cleaning.  This is awful;  it is a brand new printer.  What is going on here?
horrible print

[Joe053204-hcl · Accepted solution]

Looks like it got flipped upside down during shipping. I'd return it immediately as defective since you can't know what other damage may have been done before you got it.

[john.kroot@gmail.com]

thank you.  I called the vendor immediatley and they are replacing the printer