Below is how this brand new printer is printing. The colors are fade, the paper feels like the drum did not finish it and the back has streaks as well. I have reseated all the drums, checked the toner cartridges, tried the cleaning. This is awful; it is a brand new printer. What is going on here?
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Looks like it got flipped upside down during shipping. I'd return it immediately as defective since you can't know what other damage may have been done before you got it.