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Color Print is Faded on both Vertical sides and Middle

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Product Name: Phaser 6510
Operating System: Not Applicable

Below is how this brand new printer is printing.  The colors are fade, the paper feels like the drum did not finish it and the back has streaks as well.  I have reseated all the drums, checked the toner cartridges, tried the cleaning.  This is awful;  it is a brand new printer.  What is going on here?
phaser 6510 demo page.jpghorrible print

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Color Print is Faded on both Vertical sides and Middle

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Looks like it got flipped upside down during shipping. I'd return it immediately as defective since you can't know what other damage may have been done before you got it.

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Joe
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Re: Color Print is Faded on both Vertical sides and Middle

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thank you.  I called the vendor immediatley and they are replacing the printer

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