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Jane1 New Member
New Member

Color Qube 8580 Printing problem after replacing maintenance kit

Every time we replace the maintenance kit, our printings have ink smears on them. Could you please tell me why and how to fix this problem. We tried the standard procedure for cleaning ink smears using "Troubleshooting>Print Quality Problems> Remove Print Smears" and it doesn't work. 

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4 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Color Qube 8580 Printing problem after replacing maintenance kit

Hi Jane1,

Thank you for using the Support Forum. Please also make sure you have followed the solutions for smears.  If none of these clear the smears then please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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Antonios_Hellas New Member
New Member

Re: Color Qube 8580 Printing problem after replacing maintenance kit

Propably It seems that the drum wiper blade has been contaminated

and it needs to be replaced by a xerox tech as soon as possibe. 

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KathrynA21 New Member
New Member

Re: Color Qube 8580 Printing problem after replacing maintenance kit

I have the same problem.  My Xerox colorqube 8880 is just 14 months old.  I replaced the maintenance kit a week ago and have since had vertical streaks on every sheet.  

I contact Xerox but it will cost nearly half the original cost of the machine to have an engineer call out.  Not cost effective for me.

The machine and inks are very expensive, bit this is too much!

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Community Manager CherylO-Xerox
Community Manager

Re: Color Qube 8580 Printing problem after replacing maintenance kit

Hi KathrynA21,

Thank you for using the Support Forum. Please take a look at the solutions for black streaks or these solutions for white streaks. If these do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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