I'm having trouble with color registration on the Versalink C400. My pages are coming out mostly pink with black. I tried to do an automatic color registration, however, when it completes it says "has completed with an error."
I am not sure where to start next. I tried replacing the cyan toner and it is still having the same issue.
Thanks for any help provided.
There is no fault code displayed.
Color Registration - Automatic
Process has completed with an error.
This is what I see when it completes.
Can you post a picture of it showing that with no sign of the fault that caused it?
Because I simply can't replicate what you are seeing, the job faults and you go to the Jobs app, find it, and select it, and it tells you what is wrong, near always via Fault code as well as by words. Take this job on mine just a few minutes ago as an example.
Thanks for the reply.
There is no job listed for the color registration. I am attaching pictures of each screen that I see in order.
Transfer belt is an assembly wich containes a film that takes the toner from imaging units and transfer it on the paper. To have access to the CTD sensor open the rear cover and you will find it under the belt.