cancel
Showing results for 
Search instead for 
Did you mean: 
versalinkc400 New Member
New Member

Color Registration/Calibration Versalink C400

Product Name: VersaLink® C400 Color Printer
Operating System: Windows 10

Hey all,

 

I'm having trouble with color registration on the Versalink C400. My pages are coming out mostly pink with black. I tried to do an automatic color registration, however, when it completes it says "has completed with an error."

I am not sure where to start next. I tried replacing the cyan toner and it is still having the same issue.

Thanks for any help provided.

0 Kudos
7 Replies
rdaniels2 Valued Contributor
Valued Contributor

Re: Color Registration/Calibration Versalink C400

Is the printer displaying a Fault Code ?
"Has completed with an error" can cover multiply issues.
Randy
Please be sure to select Accept Solution and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
0 Kudos
versalinkc400 New Member
New Member

Re: Color Registration/Calibration Versalink C400

There is no fault code displayed. 

"

 Color Registration - Automatic

Process has completed with an error.

[close Button]

"

This is what I see when it completes.

0 Kudos
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Color Registration/Calibration Versalink C400

Can you post a picture of it showing that with no sign of the fault that caused it?

Because I simply can't replicate what you are seeing, the job faults and you go to the Jobs app, find it, and select it, and it tells you what is wrong, near always via Fault code as well as by words. Take this job on mine just a few minutes ago as an example.

1.JPG2.JPG

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
0 Kudos
versalinkc400 New Member
New Member

Re: Color Registration/Calibration Versalink C400

Thanks for the reply.

There is no job listed for the color registration. I am attaching pictures of each screen that I see in order.

20180924_135213.jpg20180924_135222.jpg20180924_135227.jpg20180924_135242.jpg20180924_135247.jpgThis is what I see after touching close.

color registration.jpgThis is the printout from the manual registration. I don't know what to do with this.

0 Kudos
gabiene Frequent Advisor
Frequent Advisor

Re: Color Registration/Calibration Versalink C400

Hi,

Maybe the CTD sensor is dirty. It is located behind the rear cover, under the transfer belt.

 

Gabi

0 Kudos
versalinkc400 New Member
New Member

Re: Color Registration/Calibration Versalink C400

I would like to try to clean the CTD sensor. I am having trouble locating it. What is the transfer belt?

0 Kudos
gabiene Frequent Advisor
Frequent Advisor

Re: Color Registration/Calibration Versalink C400

Transfer belt is an assembly wich containes a film that takes the toner from imaging units and transfer it on the paper. To have access to the CTD sensor open the rear cover and you will find it under the belt.

0 Kudos