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JOSEFAX7010-AA
Agency Analyst JOSEFAX7010-AA
Agency Analyst
‎06-08-2012 09:38 AM

Color printing issues with DCP700 and MS Word 2010

A customer of mine is stating that he cannot print in color from any Word documents within Word 2010 on the DCP 700.  We have the latest drivers installed, both PS and PCL6.  All other documents print in color as advertised.  It all seems to point back to 2010.  I do see on a google search that other vendors have similar issues.  Has anyone else ran into this problem?

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CherylO-Xerox
Community Manager CherylO-Xerox
Community Manager
‎06-11-2012 02:13 PM

Re: Color printing issues with DCP700 and MS Word 2010

Hi josefsj,

Thank you for using the Support Forum. Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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