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Valued Advisor
Valued Advisor

Re: Color qube 8570 isnt using cyan color

Hey you!


I would try doing a light stripe elimination.


If that does not work Check for:
• Obstruction or debris around the Drum scraping the image on the Drum
• Properly functioning Head Maintenance Wiper Blade
• Debris or foreign material in and around the Drum Maintenance Unit


And if that does not help, please consider contacting xerox for a technician.


Best Regards


Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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Color qube 8570 isnt using cyan color

Product Name: Other - specify product in post

Good day


Im having some issues with a qube 8570 that is not printing using the cyan ink.


there is no error message only the prints are all in magenta when we try to print in blue or cyan.


we are using original ink.


Can anybody help me with this?


Thank you


best regards



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