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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎11-06-2018 06:46 PM

Re: Color troubles

Hi Nicky,

Thank you for using the Support Forum. Please take a look at the solutions for Colors are off.  Also consider running a color calibration. Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Nicky
New Member
New Member
‎10-30-2018 11:30 AM

Color troubles

Product Name: Phaser 7800
Operating System: macOS 10.13 - High Sierra

I have two issues - first is that the colors print out completely differently on paper setting vs any other setting ( label paper/ cardstock etc) - The colours look great on Paper setting - but the minute I change to any other paper type - the colours come out way too blue/cold, and just strange. So now I am printing labels and cardstock with the paper setting to keep the correct color. Is this supposed to be the case? Does anyone else have this with the Phaser 7800?

 

The next issue is I have noticed a faight yellow band ( just through the colour) about 5cm wide down the left side of the page on each print. What might that be?

 

Thanks all!

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