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ColorQube 8570 - How to remove ink sticks

I recently had to remove a 8570 ColorQube from our CFO's desk because it was making clicking sounds. I put in another 8570 which has worked great. I need to get the color sticks out of the machine I removed since I just installed them.

 

Can someone giving me instructions on how to do this?

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Re: ColorQube 8570 - How to remove ink sticks

Hi PlongPstrong,
Thank you for using the Xerox forum.

The toner sticks are not removable. A service technician would have to disassemble much of the machine.

Normally a machine that has a maintenance agreement should have supplies included, and resulting in pay by print and removing the need to worry about the openned ink.

 

If you remove ink and put it in the new machine you don't know what debris or contamination could occur.


Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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