Hello sbrooks.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: ColorQube 8570.
Alternatively, you can visit our Contact Us page for other support options.
<->Using Win7 workstation; prints garbage when I try to print a 124 page MS Word document. Stops at anywhere from 40 pages to 99 pages; stops at different page each time printed. Updated firmware and still not working.