cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

ColorQube 8580 displays error code 91,720.00:2422

Product Name: ColorQube 8580
Operating System: macOS 10.15 Catalina

Hi Xerox Customers,

I sincerely hope someone here will be able to help me.

After I reconnected my ColorQube 8580 printer to the power supply, it starts making awful noises during its power on testing procedure and displays the error code 91,720.00:2422 as shown on the picture below ("Druckerfehler" is the German word for printer error). A few seconds later the printer reboots and this action continues, until I disconnect it from the power supply.

xerox_errorcode.jpg

Do any of you have an idea what this error code means?

Thanks for any kind of help.

m2

0 Kudos
3 Replies
Highlighted
New Member
New Member

Re: ColorQube 8580 displays error code 91,720.00:2422

Does none of you actually have any idea what this error code means? Unfortunately the Xerox Helpdesk was not able to help me because the ColorQube is out of any kind of warranty.

m2

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: ColorQube 8580 displays error code 91,720.00:2422

Hi,

You will need a tech because there is a problem with the drive assembly.

 

Gabi

Highlighted
New Member
New Member

Re: ColorQube 8580 displays error code 91,720.00:2422

Hi Gabi,

 

Thanks for your feedback. A problem with the drive assembly? That sounds quite expensive. :-/ Okay, I will get in touch with a tech guy to see how costly it will be.

Thanks again for your help.

BR

m2

0 Kudos