ColorQube 8580 printing size

[Joe Arseneau]

Apparently I just am not understanding the issue then, you should call Xerox and get them to spar it (You have to call support to get something sparred).

[JD_LeoMW]

Well no, it is a problem with the driver not allowing 'automatically scale' to be set, reverting to 'no scaling'.

Why do you think it won't allow 'automatically scale' to be set?

It obviously is a feature of the printer as the Xerox test sheet which must be a file of same size but then autoscaled to the correct paper size is fine, but the wins driver does not save this setting when settings are amended by user.

Now is this a bug within the driver? Or is there a setting already set which means it auto-defaults to no scaling when is set?

This is kind of an integral feature of a printer and associated driver so it seems like a pretty high priority bug to me!

[Joe Arseneau]

I have no idea then, if the paper and the digital size are the same, there is no reason for it to resize anything anywhere, so there must be something in the application causing the problem, but with no access to the app, I can't even guess.

[JD_LeoMW]

Hi Joe,

Thanks for your great suggestion.
I added a new instance as you suggested but unfortunately I am unable to get the papersize to automatically scale under scaling options. I set it and it seems to decide to go back to no scaling after I click ok and apply.

Infuriating.

Any suggestions?

[Joe Arseneau]

If you tell it to print on A4 but the document is much larger than that, by default it will resize it to fit.

But... If the application doesn't tell the driver (And this appears to be the case or you would not need it to be using the preferences like you are) then you would need to tell the printer not only the size of the paper, but also the size of the document.

The bad part is this would have to be done in Printing preferences, and won't be friendly to regular print jobs.

So I would install the same printer a 2nd time, but give it a very different name, doesn't matter what, it could be named "Weird Size" or just call it "Use me with <insert app name>"

Then go into the Printing Preferences and select this

Then select New for the output size

Create the size needed and set it also for the Original Document size

Once you save all that, it *should* work as I understand you wish it to.

[JD_LeoMW]

I have inserted paper size 179 x 104 mm.

Using the printer itself, I have set printer to use that particular size and can print a Xerox test sheet which comes out nicely using the correct paper dimensions.

Now going to a computer (Wins 7) I go to printer properties and in the general tab add the specific paper size. Printing a windows test page whilst on A4 settings gives me a print shrunk to A4 aspect, whilst printing any other sizing gives me the print as large type and cut off by the boarder.

Am I missing a setting? I would like it to come out as the A4 does, but with the correct paper dimensions like the Xerox test sheet.

Is the windows "print test page" always output at A4 irrespective of what settings the printer/driver has?

I am unfortunately not printing anything via Word, so can't use those programs settings and am relying on the prefs defaults, but I need the taller size than the A4 aspect dimensions can give.

Anyone know what I'm doing wrong?