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JR3 New Member
New Member

ColorQube 8580DN - Error Code 94,700.00:55339

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Product Name: ColorQube 8580DN
Operating System: Windows 10 x64

Hello.

While our ColorQube 8580DN was idle, we heard a grinding sound, then the error code 94,700.00:55339 appeared on the display.  We have powered down the printer, and unplugged it.  Upon restart the error remains.  Can anyone tell me what the error code is and what has to be done to clear it.

Thank You.

Jerry

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: ColorQube 8580DN - Error Code 94,700.00:55339

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This is a Printhead Tilt Fault Code. It's mean there is a syncing problem with the printhead and then the boot-up can't go any further. Mostly due to a part that has broken down inside.

I suggest you phone-in for a service call.

In the future, when searching fault codes for the device, drop the end number (in this case 55339)

It isn't actually part of the fault, it is the amount of pages run through the machine when the fault occured.

See here

 

 

 

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Joe
JR3 New Member
New Member

Re: ColorQube 8580DN - Error Code 94,700.00:55339

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Joe,

Thank you for you quick and knowledgeable response.  I appreciate the guidance.

 

Jerry

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