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New Member
New Member

ColorQube 8880DN Direct PDF printing

Operating System: Linux

Hi,

 

when attempting to print a PDF document directly to the printer, using either 'lp' or 'lpr' commands, i receive the following error:

this printer is not configured to support direct PDF printing

Please use Adobe Acrobat to print your PDF file.

Is this a configuration issue or is it a specific limitation of the printer.

 

thanks in advance

George.

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Community Manager
Community Manager

Re: ColorQube 8880DN Direct PDF printing

Hello George,

I searched the knowledge-base here and found some information related to that message:

PDF direct printing can be used to send a PDF file to the printer without having to open and view the file on a computer.

NOTE: PDF Direct Printing may not be successful if the printer does not contain a hard drive. If the printer does have a hard drive and you receive an error message stating, "This printer is not configured to support direct PDF printing" there may be a code mismatch between the hard drive and the printer firmware. If this is the case, click on the [Drivers and Downloads] link under Related Content, download, and send the Firmware Upgrade file to the printer. Instructions to send the file to the printer are provided with the file package.

You can find the whole solution here.

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CathyO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
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