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olivierDB New Member
New Member

ColorQube 9202 rebooting

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I have a colorqube 9202.
When switching on, he asks me to set the date, the time ...
Then the printer starts again and asks for the date, the time ... again
After 2 rebootI have a screen that tells me to contact the support.
Do you know where the problem may come from? software or hardware?

Thank you in advance.
(Sorry for my English I speak french)

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5 Replies
gabiene Occasional Advisor
Occasional Advisor

Re: ColorQube 9202 rebooting

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Hi,

Do what the machine say to do: "contact the support!. It is a problem with a drained battery on the NVM PWB that need to be replaced.

 

Good luck!

Gabi

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olivierDB New Member
New Member

Re: ColorQube 9202 rebooting

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The support ask me 500€ ... if it's just a battery it's a bit expensive ...
thank's. I'm going to try to replace this battery.

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gabiene Occasional Advisor
Occasional Advisor

Re: ColorQube 9202 rebooting

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It is not an ordinary battery and after replacing it maybe is needed to reinstall the software by AltBoot-ing.

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olivierDB New Member
New Member

Re: ColorQube 9202 rebooting

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After replacing the barrtery it works now perfectly ! 

thanks ;) 

Community Manager CherylO-Xerox
Community Manager

Re: ColorQube 9202 rebooting

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Thanks for coming back to the forum to let others know that it worked for you! We appreciate your time.
Thanks,
CherylO-Xerox
Community Manager

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