Solved: Re: ColorQube 9202 rebooting

CherylO-Xerox · ‎06-13-2018

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CherylO-Xerox
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olivierDB · ‎06-13-2018

After replacing the barrtery it works now perfectly !

thanks ;)

GabiE-Xerox · ‎05-31-2018

It is not an ordinary battery and after replacing it maybe is needed to reinstall the software by AltBoot-ing.

olivierDB · ‎05-31-2018

The support ask me 500€ ... if it's just a battery it's a bit expensive ...
thank's. I'm going to try to replace this battery.

GabiE-Xerox · ‎05-31-2018

Hi,

Do what the machine say to do: "contact the support!. It is a problem with a drained battery on the NVM PWB that need to be replaced.

Good luck!

Gabi

olivierDB · ‎05-31-2018

I have a colorqube 9202.
When switching on, he asks me to set the date, the time ...
Then the printer starts again and asks for the date, the time ... again
After 2 rebootI have a screen that tells me to contact the support.
Do you know where the problem may come from? software or hardware?

Thank you in advance.
(Sorry for my English I speak french)