cancel
Showing results for 
Search instead for 
Did you mean: 
Deviate
New Member
New Member

Colors completely off - with printer calibrated to perfection

Product Name: Phaser 7800
Operating System: Windows 10 x64

Hello all,

I recently bought a new PC and downloaded the latest drivers for our Phaser 7800 via xerox smart start.

Now I'm printing, the colors are WAAAAAY off. Not even close to what it should be. (See photo, bottom print)

I'm suspecting this to be something with the drivers. I can still print correctly using my old system. (See photo, top print = correct colors) (Driver ver 5.239.5.0n 2011.09.08).

I tried to find and install this older driver on my new system, but the results are still the same horrible colors. I might be downloading the wrong driver, or there is a very different problem.

 

Hoping to find a solution here...

 

Many thanks,

W


Top = correct, bottom = wrongTop = correct, bottom = wrong

 

 

Tags (1)
0 Kudos
3 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Colors completely off - with printer calibrated to perfection

Hi Deviate, 

Thank you for using the Support Forum. Please take a look at the article from the the online support for your printer Colors Are Off, or Look Drastically Wrong.  If the items in the post do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Deviate
New Member
New Member

Re: Colors completely off - with printer calibrated to perfection

Dear Cheryl,

Thank you for your reply,

 

Unfortunately, the options offered through this link don't offer any help.

The issue is, that the prints come out differently from other computers.

 

I will try to get in touch with the support team.

 

Kind regards,

 

W

 

0 Kudos
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Colors completely off - with printer calibrated to perfection

Hi Deviate, 

Please read through this post about color on the Phaser 7800. There is information on the color profiles, maybe adjusting your color profile will help.  

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!