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Colour consistency and calibration issue with Phaser 7500DN

I have a Phaser 7500DN and I'm running OS X 10.11.6 , trying to print from Photoshop, Illustrator and from PDFs.

 

I design and create graphic art prints to sell, which more often than not feature large areas of flat colours, but the colour isn't "flat" at all. There are large areas where the colour is paler and not consitent. This happens on thick card stock (on which I want to print my art) , and on general office paper.

 

I'm also having issues with the colours being way off how they appear on screen.

 

I have tried calibrating for paper, changing the colour correction, letting printer determine colours, letting the software detemine colours, adjusting the colour correction settings, etc.

 

The information on the "Troubleshooting Print Quality" pages directs me to the Kowledge base for support, but can't seem to access it. This is also where it directs me for information on Pantone matching, which was one of the reasons I purchased this printer. I am still none the wiser.

 

Having tried so many things, I fear I am in over my head and don't have enough knowledge to rectify the problems.

 

Am I being unrealistic to expect this printer to produce prints to a high enough quality to sell?

 

Any advice would be gratefully received. Thank you.

 

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3 Replies
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Valued Advisor
Valued Advisor

Re: Colour consistency and calibration issue with Phaser 7500DN

It sounds like you are incorrectly setting the paper stock type so the fuser never gets to the proper temperature so the toner fuses incorrectly (blotchy/mottled)

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Joe Arseneau
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Re: Colour consistency and calibration issue with Phaser 7500DN

Hi Joe,

 

Thanks for your reply. Please can you advise how to set the paper stock type correctly?

 

If you also have any advice as to how to get the colours more accurate, I'd be very grateful.

 

Thanks.

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Valued Advisor
Valued Advisor

Re: Colour consistency and calibration issue with Phaser 7500DN

 

From the OSA

 

 

  • Press the [Up] or [Down] arrow button on the Control Panel until "Paper Tray Setup" is selected on the Display Screen, and then press the [OK] button.
  • Press the [Up] or [Down] arrow button on the Control Panel until the required paper tray is selected, and then press the [OK] button. "Current Setup" will be selected.
  • Review the settings for the tray and perform one of the following:
    • If the settings for paper type and size are fine, press the [OK] button to select "Current Setup".
    • If the settings need to be modified: Press the [Up] or [Down] button until "Change Setup" is displayed, and then press the [OK] button.

      NOTE: For sizes that can be loaded in either direction (LEF or SEF), make sure to select the size with the letters "LEF" or "SEF" corresponding to the orientation you have loaded.

      If standard-size paper was loaded, select [Auto Select] for the paper size; the tray guides are then used by the printer to determine the paper size in the tray.

      If a custom paper size is loaded, select the custom size if already defined. If the custom size is not already defined, select [New Custom Size] for the paper size and follow the prompts.

      1. Select the appropriate paper type, and then press the [OK] button.
      2. Select the appropriate paper size, and then press the [OK] button

 

Anything with color is is down to the design.

 

Use the right profiles

 

Save everything as pdf/x to print.

 

Make sure to use the printers color management, not Adobe's

 

Good paper and properly programmed

 

No third party drums and toners (the printer has to mix 4 colors of dirt to make every color it can, slightly change the color of any of those dirts and greatly change the accuracy of every color)

 

I'm sure my boss won't like the dirt comment, but it isn't all that inaccurate, it is ridiculous how much science there is to that dirt

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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