Hello Paper Willow,
Here is the contact information for the UK.
Uxbridge Business Park,
Support: 0370 900 5501
Monday- Friday, 8:00 – 17:30 GMT
Hi, I'm having the same problem. Solid magenta comes out as a red shade and no amount of fiddling with settings is improving it. How do I get help in the uk?
Thank you for using the Support Forum. Please take a look at the article called How To Modify the Output Color Using the Color Options in the Print Driver to set the color to one of the display options and try the print again. If that doesn't correct it please consider doing a color calibration using the article Perform Color Calibration. The color calibration should be a last resort since your machine is new. I think changing the output color in the driver should help you to match the colors you are seeing on your screen / display. If this does not help or you require further assistance please consider contacting your support centre.