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DIMITRIS P
New Member
New Member
‎07-08-2021 07:50 AM

Communication problem

Product Name: Other - specify product in post
Operating System: Windows 10

Hello,

I have a phaser 6020. It is connected via ethernet to two PCs (both in a network). Both the PCs were printing without any problem. Suddenly, one of them cannot communicate with the printer. All the settings and connections are checked, everything seems to be ok. Note that the other PC is printing normally. It is not a problem of the network because both PCs communicate.

Any suggestions?

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TammyL-Xerox
Administrator
Administrator
‎07-12-2021 08:52 AM

Re: Communication problem

Hello DIMITRIS ,

 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Software Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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