Thank you for using the Support Forum. Sounds like you need to turn off the banner or cover sheet. Please take a look at this article from the online support for your printer for information on turning off the banner/cover page option. Please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
Be sure to click Kudos for those who have helped you. Select Accept as Solution for posts that have helped to solve your issue(s)!