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svbarton
New Member
New Member

Configuration Report

Product Name: Xerox B210
Operating System: Windows 10

Every time my printer turns on, it prints a configuration report.  How do I make it stop?

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6 Replies
TammyL-Xerox
Administrator
Administrator

Re: Configuration Report

Hello svbarton, 

Thank you for using the forum, please follow the step below for turning off these pages. 

  1. From a computer (on the same network as the printer) open a Web browser.
  2. In the Web browser address field, enter the IP address of the printer and then press Enter or Return. The CWIS home page will be displayed.

    Note: If you are accessing Xerox CentreWare Internet Services for the first time after printer installation, you will be prompted to change the default Administrator Account password. The initial default password is the printer serial number. See the Related Content for additional information on how to change the default Administrator password.
  3. Click Properties.

    Note: Many features in CWIS require an administrator user name and password to access or modify. If prompted to enter Administrator Account login details:
    1. For User Name, enter Admin.
    2. For Password, enter the administrator account password that was set during initial access to CWIS.
    3. Click OK.

  4. Click Services.
  5. Click Printing.
  6. From here you can turn off different report pages. 

 

Thanks,
TammyL-Xerox
Community Manager

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srphillips
New Member
New Member

Re: Configuration Report

Hi, 

I'm having the same problem - how do I find the IP address of my printer?

Thanks

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TammyL-Xerox
Administrator
Administrator

Re: Configuration Report

Hello srphillips, 

You can find the IP address on your configuration report, please use this link for the step to print the configuration report either from the printer or a computer. 

Thanks,
TammyL-Xerox
Community Manager

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Matze081
New Member
New Member

Re: Configuration Report

I was in this menu, it doesn't work. He is still printing the configurations report, I disabled the position.
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TammyL-Xerox
Administrator
Administrator

Re: Configuration Report

Hello Matze081, 

There are a couple of different pages that print, the device start-up or banner page.  Have you disabled both of these?

If you're still having issues please consider calling our support department for additional assistance.

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Thanks,
TammyL-Xerox
Community Manager

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nullemont
New Member
New Member

Re: Configuration Report

I have tried entering the IP address but cannot get through .What do i do to overcome this issue please?

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