Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎12-04-2020 01:59 PM

Re: Converting metered toner to sold

Hello Ritchiec80,

That is most likely the case. To change the device, you would need to have a service engineer to come and reformat the printer.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply
Ritchiec80
New Member
New Member
‎11-26-2020 05:01 PM

Converting metered toner to sold

Product Name: Phaser 7500
Operating System: macOS 10.14 - Mojave

I recently bought a 2nd hand 7500dn, when it came to replacing the toner it seems that the machine might be on metered toner rather than sold. When I put the cartidge in it always asks for a different version with a different code rather than the regular sold UK version. Is there a cheap way I can find out if this is the case without getting an engineer out? I'm in the UK.

0 Kudos
Reply