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Corrupt File Printing

Product Name: VersaLink B405 Multifunction Printer
Operating System: Windows 10

Windows 10, Office 365, Excel and Word (thus far)

Network printer/device

When Printing 2+ copies of a document, the Xerox prints the square of the copies requested.

When sending to other printers there is no issue.

Suspect corrupted file error in the Xerox driver. (6.4.1.22169)

Just tested on another computer with similar results.

 

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1 Reply
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Corrupt File Printing

Hi,

Reinstall the print driver. Preferred  V3 driver and not V4 which is known withh some issues.

 

Gabi

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