I went through LOTS of paper to no avail by sending half sheets through the printer. However, I finally checked avail paper sizes and checked against 5.5 x 8 .5 size and the closest was A6 (5.8 x 8.3). I use WordPerfefect21 and by doing this it has worked for me. The printer (B210) has accepted the half sheets when done in this way.
It says it takes sizes from 4.14 x 5.85 in. to 8.5 x 14 in.
And if you read the manual here: https://www.support.xerox.com/en-gb/product/xerox-b210-printer/content/145423
It distinctly tells you how to set custom paper sizes, which are allowed as long as they are between the minimum and maximum specified above. And I did just that, but it still prints as if it is expecting 8.5 x 11.
So at this point I can only assume the driver has been poorly written and doesn really support custom paper sizes, even though the printer does.
I searched the specs for this device and I do not see 6.5" x 9.5" paper size listed here.
I am trying to print a 6.5 inch x 9.5 inch paper with a Xerox B210. This is within the custom paper sizes the printer says it accepts. I put the paper in the tray, set the sliders accordingly.
In my program, I set the paper size and create my document. In the print driver (PCL & PS both) I create the paper size. When I print, the print job comes out as if it is expecting 8.5 x 11 paper.
I have tried setting paper tray 1 to "custom", which is the only size option available, but that doesn't appear to make a difference.
The only time I have had any success is when I am using the Microsoft IPP driver, and then I can print 6.5 x 9.5 from Word, but not a 6.5 x 9.5 PDF, because the driver does not allow adding custom paper sizes.
Any thoughts on how to successfully print a custom paper size with this printer or do I need to return it?