HI there guys
Well we are having a cyan streak on our prints.
The developer unit has been changed in magenta, we suspect it was leaking,
The yellow developer was changed just now
Cyan changed about 6 months and black abotu 10 months ago.
This just started happenign about 4 days ago
Thing is wasnt' that prevaent, so was liek let's change the yellow developer because that was the only one not changed for the year
Had technician come in and clean the Ross toner and lasers
but still same issue
Can anyone assist and pint us ina direction
And dont' show up on dark prints.
When it happens to one color it is a drum, and when it is all colors it is the fuser.
So swap Cyan and Magenta drums and see if the issue follows from Cyan to Magenta, if it does, replace the defective drum.
You didn't mention a printer model
Ok will try the swap with the drums. and let you know.
I'll try that for sure because we would need the drums here for Monday so would have to order from Fedex
the fuser is at 70
I'll try the yellow developer housing and see if i covered it back well
the machine is C75
this is also the latest set of prints
the colour even doesn't look rigth
like anything with yellow (green etc) the colour is a bit light
Changed the developer yesterday thinking it was that, but that doesn't seem to be the problem
Print the attached by importing it into the Fiery or the Freeflow. It is 100% CMY
If the issue is a particular drum, it will be evident in the output.
Solid black can be done by copying nothing with the lid open in a lit room (Output is solid black in a lit room)
Take out the yellow developer housing cover to see if it is a line on the magnetic rolller. This means it is a debris on developer.
If not, it is possible to have a dirty Laser window. To see this take out the drums,drums cariadge, extend the transport cariadge, take out the IBT assy and with a light look better at the Laser's windows and if you see some dirty clean it with a linth free cloth.