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RomeBanda08
New Member
New Member

DRIVER ISSUE

Product Name: DocuColor 242/252/260
Operating System: Windows 10 x64

I have installed the driver that I used in windows 7, because the generic driver in win 10 does not give all the preferences of the printer, so the driver that has all the preferences for the printer is one that says WINXP, the problem is when I want to open the preferences in any program, it shut down the program (Adobe, Office, etc.) but when I open the preferences in control panel, it works well.

Also I have put all the allows in the security option of the driver printer

As a comment When the printer its shut down, the problem disapears, I dont know what else to do.

 

Thanks in advice

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1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: DRIVER ISSUE

Hello RomeBanda08,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
CathyO-Xerox
Community Manager

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