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subratnayak
New Member
New Member

Dark Spot on Cyan Print

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 10 x64

I am having some dark spots coming out in print recently. So i checked individual colours and found out that the spots only appear on Cyan. So I changed the drum unit thinking its the obvious culprit but sadly even after changing the drum unit I am still having the spot issues. They are random size and found at random places even on same print.(3mm-4mm size). Any help much appreciated. Thanks.

IMG_20220902_0002.jpg

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TammyL-Xerox
Community Manager
Community Manager

Re: Dark Spot on Cyan Print

Hello subratnayak, 

I found this article for spots that has some trouble shooting steps that you could try to resolve the issue. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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