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Desktop Print Experience: no choice to select the output tray

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Product Name: Phaser 7800 DN
Operating System: Windows 10 x64

Hi,

I am using a phaser 7800 DN. It has two output trays. Now i installed the printer on an Win 10 Pro 64 and can't find a way to switch between the output tray and the center output tray. Does anyone now, whether this option ist hidden somewhere. 

The printerdriver in Win 7 had a pull down menue for selection.

Any help would be great.

Markus

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FreeFlow User

Re: Desktop Print Experience: no choice to select the output tray

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Hello Markus,

    The print drivers that use the Desktop Print Experience are the new V4 architecture drivers that were introduced with Windows 8. Some settings are absent in the V4 driver that were present in the V3 driver. But you can still install the V3 drivers on Windows 10 and get your familiar interface that you had on Windows 7 back. Scroll down on the drivers download page for your printer, link below, and select either the PCL, or PS drivers listed as "64 - Bit - Xerox User Interface - Microsoft Certified". Installing those drivers will give you a printer on your computer with the option to select the output destination that you're looking for.

Link: https://www.support.xerox.com/support/phaser-7800/downloads/enus.html?operatingSystem=win10x64 

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Re: Desktop Print Experience: no choice to select the output tray

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Hello MRCAnalyst,

thank you very much for your help. That works. 

Anyhow, I don't understand why they are not able to put all the options of their printer in a new driver.

 

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