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gapos New Member
New Member

Directional Arrows <<< printing on top of page Troubleshooting

I have a DocuColor 2240 and although my Color Drum Cartridges are a couple of years old, today I replaced one of the older ones (Cyan slot A2) and still getting these bands (Look like <<<<< symbols more than arrows) at the top of a letter sized paper when I print from Tray 3 or 4, I basically get them on all Trays and paper sizes.  Its really bad on the first three pages of all I print, then it tends to go away after the 4th - 5th page.

 

Any suggestions on what needs to be replaced.  The ink deposits are normal levels too. 

 

LetterBandArrows.jpg

 

Here is a detail of the band of arrows: One of my problems is that I do not know what to call them!

 

DetailofBandArrowsTop.jpg

 

Thanks.

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Directional Arrows <<< printing on top of page Troubleshooting

It’s either happening when the image is transferred from the Transfer Belt to the paper or during fusing.

Because it is all colors with a known good cyan drum, these parts would be suspect:

 

CUSTOMER REPLACEABLE UNITS (CRUs)

Fuser Module - 8R12904

 

TECHNICIAN REPLACEABLE UNITS (CRUs)

Belt Cleaner – 604K7061

Second Bias Transfer Roller – 604K7070

Transfer Belt – 64K91451

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Joe
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