If you are printing from Office you need to know that any printing settings done in the Office, will overwrite the printer driver settings. It may be possible that Office is sending this command. Try to go to Page setup and see if everything is in defaults.
You also can do a simple test. Create a notepad doc with at least 2 pages, print, check if the driver is set to one side and then hit print. You should see no duplex. If yes, you may have a problem in the driver. If not, it means you have something on that documents in Page Setup.
We have owned the 7800DX for about 6 months. Does anyone know how to disable the auto duplexing/2 sided printing that comes as a standard setting in the machine?
I have logged onto the Centreware control panel and the setting is already on 1 sided printing but still continues to print 2 sided for multipage documents printed from Indesign on a Mac. This setting is also on 1 sided printing from within the onboard control panel.
I am in a studio where people are constantly wanting to print 1 sided and do not want to have to manipulate the driver everytime they have to print. I have even setup a print preset that is set to 1 sided print from within Indesign but it still prints 2 sided.
Can anyone please help me?
Can anyone else print one-sided?
Can you copy one-sided?
If so, then it has to do with the settings.
You may need to change the settings to one sided in the server, the driver defaults and the application you are using.