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v1jmichel New Member
New Member

Disable Sleep Mode 8570 Colorqube

Hi All,

 

We have a printer, Xerox 8570 ColorQube, that does go to sleep often into power saving mode.

 

When we wake it up, it warms up, then we cannot access it via the web or network to print.

 

Nothing we have done has fixed it. Firmware is the newest at PS 4.10.0.

 

We did not find a setting to remove power saving mode.

 

Has anyone resolved this issue yet? Thanks.

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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Disable Sleep Mode 8570 Colorqube

Hi v1jmichel,

Thank you for using the Support Forum. Please take a look at the information about the paower save mode.  Also take a look at the solution for disabling the power save mode.  If this information does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Xerox Analyst MargoV-Xerox
Xerox Analyst

Re: Disable Sleep Mode 8570 Colorqube

http://www.support.xerox.com/support/colorqube-8570/support/enus.html 

 

hello this link should take you to online support on the 8570, I hope you find the information helpful.

 

Solution : Enable or Disable the Efficiency (Energy Star) Mode

NOTE: To meet the Energy Star Tier III compliance requirements, the DNES printer configuration can be purchased. For this configuration only, when the Efficiency mode is enabled, ink consumption may increase due to additional cleaning cycles being performed when the printer is brought out of the Power Saver (sleep) mode.

The Energy Mode can be configured from the printer's Control Panel or from the printer's built-in web page (CentreWare Internet Services).

To enable or disable the Efficiency mode from the Control Panel:

NOTE: The printer will only have the Energy Mode menu selection if the printer was purchased as a DNES configuration.

  1. Press the [Up] or [Down] arrow button on the Control Panel to select [Printer Setup] on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Printer Controls], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Energy Mode], and then press the [OK] button.
  4. Select one of the following options, and then press the [OK] button.
    • [Efficiency Mode]: This mode optimizes energy consumption. Warm-up times can take several minutes.
    • [Productivity Mode]: This mode increases energy consumption, but improves warm-up times.
  5. To enable or disable the Efficiency mode using CentreWare Internet Services (CWIS):

    NOTE: The printer will only have the Energy Mode menu selection if the printer was purchased as a DNES configuration.

    1. From the computer, open an Internet browser window.
    2. Enter the IP address of the printer in the Address field, and then press [Enter] on the keyboard. The CWIS home page will be displayed.
    3. Click on [Properties].
    4. Click on the [+] next to the General folder on the left side of the page to expand the contents of the folder.
    5. Click on [Energy Mode].
    6. Select one of the following options.
      • [Efficiency Mode]: This mode optimizes energy consumption. Warm-up times can take several minutes.
      • [Productivity Mode]: This mode increases energy consumption, but improves warm-up times.
    7. Click on [Save Changes].
regards,
Margo Valens, Xerox Customer Trainer
Edmonton
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