Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎08-26-2016 01:33 PM

Re: DocuCentre-V C3373 Envelope Print 1 printed then 1 blank

There are too many variables with all the missing info you left out.

It cannot be page size because that would fault the machine immediately.

It can be the banner page that is printing if it is a 1 envelope being printed 250 times scenario.

So try this:

2.GIF

Or in the FX driver (Make sure separators isn't enabled too)

 

5.GIF

 

 

It can be that the doc printed is 2 pages and only one has content.

In Word that could be fixed ala:

 

1.GIF

 

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos
Reply
HelpdeskSeeCivil
New Member
New Member
‎08-25-2016 10:03 PM

DocuCentre-V C3373 Envelope Print 1 printed then 1 blank

Product Name: Other - specify product in post

Hi All,

 

I was wondering if there is a setting on the printer that might be causing this issue. Or is the paper size selection causing it?

 

We are using the Bypass tray and printing to an envelope, the paper size DL Envelope (110x220mm)

The printer will print 2 copies for every print job. One will have the correct information printed perfectly and the second will be blank.

 

So I have 250 envelopes I want to print addresses to  and the printer is saying I have a 500 prints to complete?

 

Thanks for you help.

0 Kudos
Reply