Greetings. I'd like to open by stating this is not my machine but that of my mother's boyfriend. He, however, doesn't speak English, so I'm asking on his behalf. We also do not have access to the machine until tomorrow.
Right. The problem. The printer requires two black cartridges to work, and it only uses one. If you switch their places, it still only uses the one it used before the switch. If it's empty, it requires you to insert a new one, still leaving the unused one unused. This doesn't sound normal to me, and he says it's been like that since he got it. Are we missing something?
