I am unsure of what else to try short of buying a new cartridge. My printer is not printing yellow. All other colors come out but yellow. It seems that the printer is replacing the yellow with magenta. Very strange. On the 4-color test sheet, yellow is simply missing. Any ideas would be much appreciated, thank you.
Thank you for using the Support Forum. Please try the enable toner refresh on the yellow toner. If that does not help try a new toner or please consider contacting your support centre for further assistance.
Hello, thank you for your reply. Neither of those suggestions have fixed my problem unfortunately. I am also recieving frequent errors regarding the ABC sensor (error code 092-651) and the CTD sensor. I have cleaned the sensor. But maybe the issues are related? Also, I live in China now, so a service center is outhe too.