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jfmusic
New Member
New Member

Does anybody know if there is a older driver, or third party to get this printer working again.

Product Name: Phaser 6360
Operating System: macOS 12 - Monterey

ON big sir there was an older driver 2 steps back if I remember that worked.

Is there something, anything that will correct the PDF pringing problem?

I can print Jpg's or directly from some apps.

But many PDF's through error and waste vasts amount of pages sof paper.

A third party driver?

Please advise

 

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2 Replies
CherylO-Xerox
Community Manager
Community Manager

Re: Does anybody know if there is a older driver, or third party to get this printer working again.

Hi jfmusic, 

Thank you for using the Support Forum. Your product does not have a print driver provided by Xerox for macOS Monterey, go to https://www.support.xerox.com/en-us/article/en/2120800 for more information on utilizing macOS native capability to print using AirPrint  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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jfmusic
New Member
New Member

Re: Does anybody know if there is a older driver, or third party to get this printer working again.

yes  am aware there is none officially provided by xerox and Why I specificically asked about older drivers or third party.

 

Its unfortunate that this was your response:

Product support for: Apple AirPrint™ for Xerox ConnectKey, Apple AirPrint for Xerox ConnectKey Family

Article Id: 2120800 | Published: 02/07/2020

Note: Check for driver availability for a particular product using the link to Xerox Equipment Compatibility with New Operating Systems. This list is updated as drivers become available.

If a specific scan driver or a print driver is not available AirPrint and Scan to Email may be used as a workaround.

AirPrint does not provide all of the print features that the Xerox specific driver does. Scan to Email requires a network connection. Depending on the type of email service used, the service may require the email to leave the network. Additionally, scan to email requires an email server or email provider. 

How To Enable and Configure AirPrint on a Xerox Device.

For product specific information on Scan to Email:

  • Search the online knowledge base for information by keyword or topic.
  • Visit the Documentation page for this product on Xerox.com to download the User Guide.
  • View customers' questions and responses or post your question on our Support Forum

 

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