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1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎08-11-2022 02:31 PM

Re: Does not read toner or drum

Hello GabrielQ, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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GabrielQ
New Member
New Member
‎08-08-2022 11:32 AM

Does not read toner or drum

Product Name: WorkCentre 4265
Operating System: Not Specified

Hello
I have a Xerox WorkCentre 4265 all-in-one, which is not reading toner or Drum.
during calibration the toner and drum percentages appear at 100% but after calibration the percentages are reset to zero.
I've already used a toner and a drum from different regions, and from the same region, and the problem persists.
I don't know what to do anymore

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