. Watch that paper is stacked and that there are no paper jams.
2. Check the link associations; both power and information links going from printer and to your PC.
3. Guarantee that the printer control sign light is on.
4. Confirm that the printer has no blazing lights or Red/Orange lights. It is normal for printers to have red, orange, or some other blazing lights when the printer is failing
5. Endeavor to run an individual test on the printer. Running an individual test should print a fundamental page of data demonstrating that the printer itself is working. Your clients manual ought to have the directions for printing an individual test. On the off chance that your printer does not print an individual test it's a decent plausibility that there is a deformity or misconfiguration with your printer, and you should contact the printer maker.
Is there a registry setting I can push out to the clients?
Does Xerox have a script or software tool I can execute through group policy on the computers to change th is setting? Closest thing is the XML configuration editor
I have set these settigns on the server, the issue is that the clients are ignoring the server setting. I have set in group policy to remove and re add the printers and stilll the computers are defaulting to color.
Is there a registry setting I can push out to the clients?
Does Xerox have a script or software tool I can execute through group policy on the computers to change th is setting?
Set it in the Printing Defaults server side, which is not the same as setting it as a Printing Preference (source)
Clients will need to reboot/refresh/reconnect before the setting populates down, but it will work.
I found the following post. It describes what I am experiencing, but the solution is not what I want.
http://forum.support.xerox.com/t5/Printing/Driver-defaults-issues/m-p/203177#M14049
I don't want to prevent printing in color alltogether, or set a schedule when color can be printed. I want the driver on the computer to default to black and white.
We have shared the printer from our print server as two seperate printers. One with the driver set to black and white. One with the driver set to color. Some computers pulled the setting from the print server, while others didn't. What we noticed is that those computers that had the feature "Let Windows manage ym default printer" turned on ignored the server settings of black and white and set all printers to default color. We have since turned off this feature on all computers through the registry, but the printers are already installed and they are set to color. Without manually touching all the computers how can we set all the "Color" to black and white at the computer level not the printer.