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manumora New Member
New Member

Driver doesn't work in Xubuntu 18.04

Product Name: WorkCentre 3615
Operating System: Linux

Hello!

Drivers doesn't work over Xubuntu 18.04 (xfce4)

Installed package:  xeroxprtdrv 5.20.626.4179 amd64 Xerox Unix Print Drivers
 
When I run xeroxprtmgr I get the following error log:
 
--------------------------------
Application:  Xerox Printer Manager

--------------------------------
Time Stamp:     09/20/18 08:59:55
Process ID:     2437
System name:    Linux
Node name:      d-profesores3
Release:        4.15.0-34-generic
Version:        #37-Ubuntu SMP Mon Aug 27 15:21:48 UTC 2018
Machine:        x86_64
Log level for module ConstraintEngine is 2
Log level for module DriverFeature is 3
Log level for module GUI is 5
Log level for module Global is 2
Log level for module Installer is 4
Log level for module Networking is 1
Log level for module ProductPlugin is 4
Log level for module Prtmgr is 4
Log level for module Quemgr is 4
--------------------------------
08:59:55 - ERROR/DriverFeature:  FeatureXMLTagHandler() - No Custom Load XCPT Callback Handler element
No protocol specified
08:59:55 AM - ERROR/ComponentDirector:  ComponentDirector::parseXMLData() - Failed to create GUI object
08:59:55 AM - FATAL/Prtmgr:  ********** Error parsing AdminUtil GUI XML **********
Terminating logging facility
Thank you in advance
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3 Replies
rdaniels2 Valued Contributor
Valued Contributor

Re: Driver doesn't work in Xubuntu 18.04

I am taking it that you are running this command line "sudo xeroxprtmgr" as root ?

Randy
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manumora New Member
New Member

Re: Driver doesn't work in Xubuntu 18.04

I don't use sudo but yes, I have runned it authenticated as root

xeroxprtmgr

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rdaniels2 Valued Contributor
Valued Contributor

Re: Driver doesn't work in Xubuntu 18.04

Manumora,

I wish I could add more to this, I was researching and trying to test under my Ubuntu station, I am still researching with my station. Well, when I have time anyways.

Have you posted on the Ubuntu forums, askubuntu.com ?

They do have something a couple of Questions posted there that might help a little.

Randy
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