Please explain this a little more clearly.
Is this a Cluster server by chance?
If it's the Print Server Management Console being blank, In that scenario, you have to remote into the cluster using the “mstsc.exe /admin” argument to log in without bringing local printers with you, then open the Failover Cluster Manager. Then, highlight the print service, and on the far right, choose “Manage Printers” and you’ll see the Print Management functionality you expect to see. If you open the Print Management console directly on the host, you won’t see devices that were set up on the cluster.
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Joe Arseneau
