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Creativeuser
New Member
New Member

Driver installation issues

Product Name: VersaLink C600 Printer
Operating System: Windows 11

Hey there,
I recently purchased a new Xerox printer. Therefore I installed the driver on multiple PCs. Only at two PCs I have a problem. The driver installed successfully and works great, except for the settings. I see Screenshot 2021-11-08 090946.png
instead of the usual Xerox Design . Uninstalling and reinstalling the driver changed nothing. I also follow this guide: https://helpdeskgeek.com/how-to/remove-uninstall-a-printer-driver-from-windows/. But with no success ):.

Does anybody have an idea, how I can get the "original" xerox settings menu?

Thanks for your help,
Lars

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2 Replies
George850650-XRXN
Technical Escalation User
Technical Escalation User

Re: Driver installation issues

Creativeuser,

Take a look at this Support Forum post as this may be the cause and solution for your issue.

https://forum.support.xerox.com/t5/Printing/Print-dialog-and-printer-offline-problems/m-p/240876/hig...

I hope this helps.

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Creativeuser
New Member
New Member

Re: Driver installation issues

Hey George 850650-XRXN,
the issue still persists. The shown guide changes nothing. Do you have another idea?
Thanks for your help
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