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cesarbarbo New Member
New Member

Driver installed printer offline WorckCentre 3225dni

Driver installed printer offline.

The printer working properly, but after yesterday, appears offline, the printer is connected and working.

So many teams figure, after several test, I reinstalled the driver, and appears as connected, but after a few seconds, reappears as "offline"

Total error in Windows, Windows 7

What is the solution? Sorry for writing in English, I'm Spanish

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3 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Driver installed printer offline WorckCentre 3225dni

Make sure the LPR byte counting is disabled if using LPR.

Disable SNMP Status.

 

Capture.GIF

Same applies to any network printer of any brand, it is more likely to be the SNMP, but LPR byte counting does nothing beneficial anyway.

 

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Joe
cesarbarbo New Member
New Member

Re: Driver installed printer offline WorckCentre 3225dni

many thanks, you're a genius, thank you very much for the support
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Fabio Valued Advisor
Valued Advisor

Re: Driver installed printer offline WorckCentre 3225dni

i have also seen that issue before, and indeed disabling the snmp does the trick

how comes it needs to be disabled now? this it not usual :)

is there a miscommunication from driver to machine?

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