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TammyL-Xerox
Community Manager
Community Manager
‎10-11-2023 11:13 AM

Re: Driver issue - "Held for resources" message

Hello mSumo, 

Please take a look at this article for the message held for resources. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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mSumo
New Member
New Member
‎10-09-2023 07:06 AM

Driver issue - "Held for resources" message

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Not Specified

Hi,

 

I've been experiencing strange issue last few days with VersaLink C405 printer. The printer is deployed via Windows Server 2016 print server. All was working fine until just recently (I guess some windows update or somehting could have changed it). Anyway, as the printer was running on old PCL PCL6 driver, whe I was trying to re-add the printer on a laptop, I got message about "restricted access by administrator, error 5"... So I've downloaded a V4 drivers - tried "PCL6 Print Driver for Administrators" and "PostScript Print Driver for Administrators" which claims to be V4 drivers, added it to Print Server and re-added the printer...

 

Now, the printer/driver was added on a laptop with no issues, however when I try to print. I still gets "Held for resources" message and nothing is printed out.

 

For now, I've changed the driver to the V4 one that I use for DocuCentre - with this driver, the VersaLink prints quite ok.... however I would like to have a proper VersaLink V4 driver used for the pritner...

 

Any idea why it is not working properly?

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