cancel
Showing results for 
Search instead for 
Did you mean: 
robinsoc
New Member
New Member

Duplex Printing not Working

Product Name: WorkCentre 6515
Operating System: Windows 7 x64

Windows 7 multi page document will print first page then leave back of sheet blank then print second page on second page then page three will print on back of page two. Page four will print with page five on back side, etc,etc. Printing the same document from a Windows 10 system page one with page two on back, page three with page four on back etc, etc. This started about three months ago, prior to this the printer would print fine from both windows 7 and windows 10, there has been no changes to the windows 7 systems.

0 Kudos
4 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Duplex Printing not Working

Hello Robinsoc,

Are you printing from Adobe Acrobat 11 by any chance? As we have seen this problem with Adobe and there is currently no fix.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Duplex Printing not Working on C70

Hello There,

 

Has anyone ever had issues with being unable to print duplex due to the paper not feeding back into the rollers beneath the fuser/2nd btr etc? I've attached an image showing where we are consistently getting stuck at every time. The first side prints and goes through the fuser but stops before re-entering.

Any assistance would be greatly appreciated!

Thank you

 

Binder2_Page_1.jpg

0 Kudos
JordanAXAUQE-AA
Agency Analyst
Agency Analyst

Re: Duplex Printing not Working on C70

PrestoMichael, it would be best to open a new post to get more views and assistance.

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

Re: Duplex Printing not Working on C70

Thank You, new post made :)

0 Kudos