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robinsoc
New Member
New Member

Duplex Printing not Working

Product Name: WorkCentre 6515
Operating System: Windows 7 x64

Windows 7 multi page document will print first page then leave back of sheet blank then print second page on second page then page three will print on back of page two. Page four will print with page five on back side, etc,etc. Printing the same document from a Windows 10 system page one with page two on back, page three with page four on back etc, etc. This started about three months ago, prior to this the printer would print fine from both windows 7 and windows 10, there has been no changes to the windows 7 systems.

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CathyO-Xerox
Community Manager
Community Manager

Re: Duplex Printing not Working

Hello Robinsoc,

Are you printing from Adobe Acrobat 11 by any chance? As we have seen this problem with Adobe and there is currently no fix.

Thanks,
CathyO-Xerox
Community Manager

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