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CathyO-Xerox
Community Manager
Community Manager
‎03-09-2023 07:27 AM

Re: Duplex not working, despite printer properties saying Duplex Installed

Hello Jack,

You may need to go through the steps one more time in driver properties and make sure the the duplex module is set to "installed" as stated here in the steps.

Thanks,
CathyO-Xerox
Community Manager

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Jack2000
New Member
New Member
‎03-07-2023 05:46 AM

Duplex not working, despite printer properties saying Duplex Installed

Product Name: Phaser 6510
Operating System: Windows 10

I have recently installed a Phaser 6510 printer on to a Window 10 work PC and it appears to be working as intended with the exception of the duplex printing.

I have set the Device Settings in Printer Properties to "Optional Duplex Unit: Installed" however when I print the Startup Page from the printer is says "Duplex Module Not Installed".

I have removed the printer and tried to reinstall without success.

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